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Terms

Credit
Our terms are strictly net fifteen (15) days from the date of invoice.

Conditions of carriage
Please refer to the reverse of our air waybill.

Collections on behalf
We offer this service to AKL, BNE, PER, MEL, and SYD only. Our charge is 7.5% of the amount invoiced to us to be collected or $10.00 minimum.

This service operates in the following manner:

  1. An invoice must be raised to G.C.I. debiting us with amount you wish to be collected.

  2. The collect amount must match the charges as they appear on your HAWB.

  3. Collect funds are remitted back to you in approximately 30 days, provided the prepaid air freight charges are paid in full.
    For other destinations, you can deal, with confidence, directly with our agents. Each agent has been carefully hand picked by us, for their quality of service and high integrity.  We would be happy to introduce you to our overseas strategic partners.

  4. Reweighing & redimming of freight
    All shipments tendered are check weighed and dimmed. Please indicate your dimensions or volume weight on your paperwork, otherwise, our dimensions will be final.  This will eliminate any accounting problems that may arise.  We appreciate your cooperation.

  5. Scheduling
    GCI strives to provide consistent, quality service. Our schedules are updated monthly on this Web Site to keep the ``information flow" and our operations running smoothly. Please take a few minutes to familiarize yourself with any information we may have added, such as changes in rates, lock outs, or flights. We cannot be responsible for incorrect information quoted to your customers based on previous schedules.

  6. Claims
    As a result of a number of claims against us last year, we are compelled to issue the following statement:

    "WE WILL NOT RECOGNIZE ANY VALUE CLAIM UNLESS ACCOMPANIED BY A SURVEY REPORT FROM AN APPROVED MARINE INSURANCE ASSESSOR."

    We all know in the world of international freight, there are shippers / consignees, admittedly small in numbers, but still serious thorns in the sides of honest forwarders and agents, who take unalloyed delight in unfortunate situations. If these people are really serious about our business, they must realize that full, all-risks insurance is a prerequisite to conducting an international transportation operation. IF they prefer to underwrite the risk themselves without the services of an insurance company, then they must ultimately accept full responsibility in the case of their shipments arriving in less than perfect condition.

Updated Claims Statement

We will not recognize any value claim unless accompanied by a survey report from an approved marine insurance assessor. more...


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